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Terms & Conditions

These website terms & conditions is an electronic record in the form of an electronic contract formed under Information Technology Act, 2000 and rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. These terms & conditions does not require any physical, electronic or digital signature.
These terms & conditions is a legally binding document between user and Milk-Valley (both terms defined below). These terms & conditions will be effective upon your acceptance of the same (directly or indirectly in electronic form or by means of an electronic record) and will govern the relationship between user and Milk-Valley for the use of the website (defined below).
This document is published and shall be construed in accordance with the provisions of rule 3 (1) of the Information Technology (intermediaries guidelines) rules, 2011 under information technology act, 2000 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the website.
These Terms & Conditions of the website located at the URL www.milk-valley.com under the name and style “Milk-Valley” (the Website) is between Milk-Valley (hereinafter referred to as “Milk-Valley” or “We” or “Us” or “Our”) and the guest users or registered users of the Website (hereinafter referred to as “You” or “Your” or “Yourself” or “User”) describe the terms on which Milk-Valley offers You access to the Website and such other services as are incidental and ancillary thereto (“Services”).
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS & CONDITIONS, PLEASE DO NOT USE THE WEBSITE.
These Terms & Conditions together with the Privacy Policy available at www.milk-valley.com/terms , the other policies links of the Website available at www.milk valley.com in footer or elsewhere on the Website, and any other terms which may apply to specific Services (“Additional Service Terms”) together with all other notices, disclaimers, guidelines appearing on the Website from time to time (collectively referred to as “Agreement(s)”) constitute the entire agreement upon which You are
allowed to access and use the Website and avail the Services.
1. General
1.1. “Milk-Valley” is owned and operated by Milk-Valley, Maharashtra, India. The domain name www.milk-valley.com is owned by the Green & Pink Farm Dairy.
1.2. These Terms & Conditions are subject to revision by Milk-Valley at any time and hence the Users are requested to carefully read these Terms & Conditions from time to time before using the Website. The revised Terms & Conditions shall be made available on the Website. You are requested
to regularly visit the Website to view the most current Terms & Conditions. In the event such a
facility is provided on the Website, you can determine when Milk-Valley last modified any part of the Agreement by referring to the “Last Updated” legend provided in that document. It shall be Your responsibility to check these Terms & Conditions periodically for changes. Milk-Valley may require You to provide Your direct or indirect consent to any update in a specified manner before further use of the Website and the Services. If no such separate consent is sought, your continued use of the
Website and/or Services, following such changes, will constitute Your acceptance of those changes.
1.3. If there is any conflict:
(i) between the Privacy Policy and any other Agreement, the Privacy Policy shall take precedence’ but only to the extent of the conflict;
(ii) between the Additional Service Terms and any other part of these Terms & Conditions, the Additional Service Terms shall take precedence in relation to that Service;
(iv) between these Terms & Conditions and any other notices, disclaimers or guidelines appearing on the Website, these Terms & Conditions shall take precedence but only to the extent of the conflict.
2. Services
2.1. The Website is an electronic/online platform that sells Products to other Users (who are buyers / customers), and such other services as are incidental and ancillary thereto. The Services are offered to the Users through various modes which may include issue of coupons and vouchers that can be redeemed for various Products.
3. Eligibility to Use
3.1. The Services are not available to minors under the age of eighteen (18) or to any Users suspended or removed from the Website by Milk-Valley for any reason whatsoever. If You are disqualified as per the preceding sentence, you shall not be permitted to avail of the Services or use the Website. You represent that You are of legal age to form a binding contract and are not a person barred from receiving the Services under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, please read through these Terms & Conditions with your parent or legal guardian, and in such a case these Terms & Conditions shall be deemed to be a contract between Milk-Valley and Your legal guardian or parent and to the extent permissible under applicable laws, enforceable against You.
3.2. Milk-Valley reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.

3.3. You shall not have more than one active Account (defined hereunder) on the Website. Additionally, you are prohibited from selling, trading, or otherwise transferring Your Account to another person.

4. User Account, Password, and Security
4.1. You may access and use the Website and the Services either as a registered user or as a guest user. However, not all sections of the Website and Services will be accessible to guest users.
4.2. Registered users: Milk-Valley makes certain sections of the Services available to You through the Website only if You have provided Milk-Valley certain required User information and created an account and through certain log-in ID and password (“Account”).

In the event You register as a User by creating an Account in order to avail of the Services provided by the Website, You will be responsible for maintaining the confidentiality and security of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify Milk-Valley of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Milk-Valley cannot and will not be liable for any loss or damage arising from Your failure to comply with this section. You may be held liable for losses incurred by Milk-Valley or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of nYour failure in keeping Your Account Information secure and confidential. You shall ensure that the Account Information provided by You in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.

5. Payments related Information

5.1. Milk-Valley may charge Users certain fees for the use of the Website and Services as a whole, or certain features of the Website / Services. You agree to pay any such fees, as may be applicable to the Services that You use. Milk-Valley will try to ensure that You are made aware of the applicability of any fees for a particular use of the Website / Services, as well as the amount of fees payable by You for any such use of the Website / Service. You agree that Milk-Valley may, at any time, charge, modify or waive fees required to use the Website. Your continued use of the Website / Services after such change in the fees will be considered to be Your acceptance of such changes, and the applicability of these Terms & Conditions to such changes.
5.2. You agree to provide correct and accurate financial information, such as credit/debit card details to the approved payment gateway or pre-paid payment instrument account details for availing Services on the Website. You shall not use the credit/debit card or pre-paid payment instrument which is not lawfully owned by You, i.e. in any transaction, you must use Your own credit/debit card or pre-paid instrument account. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verification or by law, regulation or court order or in accordance with the terms of the Privacy Policy. You will be solely responsible for the security and confidentiality of Your credit/debit card details or pre-paid instrument account. Milk-Valley expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card or pre-paid instrument account.

6. User Obligations and Role of Milk-Valley

6.1. Subject to compliance with the Agreement(s), Milk-Valley grants You a non-exclusive, non-sub- licensable, non-transferable, revocable, and limited right to access and use this Website and the Services provided therein.
6.2. You agree to use the Services, Website and the Content (as defined herein) provided therein only for purposes that are permitted by: (a) the Agreement(s) (including these Terms & Conditions); and (b) any applicable law.

6.3. You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the Product catalogues) that Your access on the Website in accordance with clause 7.
6.4. You agree not to access (or attempt to access) the Website or Services by any means other than through the interfaces that are provided by Milk-Valley. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.

6.5. When you use the Website and/or the Services You specifically undertake not to host, display, upload, modify, publish, transmit, update or share any information or Content that:   

  • belongs to another person and to which the User does not have any right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnical objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
  •  harms minors in any way;
  • impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
  • threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting of any other nation;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • contain software viruses or any other computer code, files or programs designed to interrupt destroy or limit the functionality of any computer resource;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);
  • attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any Milk-Valley server, or to any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means;
  • Questions on Privacy policy
    If you have any questions or concerns regarding privacy using the Website, please communicate to us through the contact page. We will make every effort to resolve your concerns.
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