(a) Is Milk-Valley milk fresh?
Yes, Milk-Valley delivers farm fresh RAW milk to its’ subscribers. The good milk healthy milk is delivered within hours of milking, in a secured integrated cold chain that retains the natural goodness and freshness of the milk.
(b) What is the nutritional content of Milk-Valley milk?
Nutritional content per 100 grams in Raw Buffallow Milk
- Calcium -160mg
- Protein – 3.75grms
- Carbohydrates- 5.18grms
- Energy -97 kilo Calories
- Magnesium -31 Milligrams
- Sodium- 52 Milligrams
- Potassium -178 Milligrams
- Phosphorus -117 Milligrams
(c) Which are the full fat variants of Milk- Valley milk?
Milk-Valley’s Raw Buffalow Milk
(a) How can I order for milk of Milk-Valley?
You can place your order for milk directly on Milk-Valley App or website. Alternately, you can also contact Milk-Valley Customer Care to place the order.
(a) When will I start receiving my orders?
After you subscribe and upon realization of your payment, Milk-Valley will process the order. On the 5th day you will start receiving the orders at the given address.
(b) Will I get mails on the order made?
Yes, hence you need to fill the details asked to receive proper communication like- email id, phone and others.
(c) When can I expect my milk/milk products to be delivered?
Milk-Valley will deliver milk/products between 6:30AM and 7:30AM on the days you are scheduled for a delivery.
(d) What is the delivery schedule on holidays?
Milk-Valley delivers products 7 days a week, 365 days a year, between 6:30 AM to 7:30 AM, unless there is an unavoidable situation. In such an event, Milk-Valley will inform the subscriber in advance via SMS or through an email communication. will inform the subscriber in advance via SMS or through an email communication.
(e) Vacation period during Subscription period?
Yes, you can do pause on your orders while you are on vacation or not at home as per the below terms mentioned through proper communication of email to Milk-Valley; the vacation period during subscription is as below:
Subscription of 1 year – 10 days’ twice in a year of minimum of 5 days’ vacation or pause period in a continuum
Subscription for 6 months – 6 days’ twice in 6 months of minimum of 3 days’ vacation or pause period in a continuum
Subscription for 3 months – one time 3 days’ vacation or pause period in a continuum
(a) How is Milk-Valley milk unadulterated?
Adulteration happens when something is deliberately added to the milk. Milk-Valley ensures nothing is ever added to the milk Also, throughout the journey, milk travels in safe, sanitised integrated cold chain in tamper evident packaging which preserves the freshness of the milk till your doorstep.
(b) How is Milk-Valley milk free of hormones?
Milk-Valley is strictly against the use of Oxytocin or any other form of hormones in the farm. Milk- Valley’ policy of zero tolerance towards usage of hormones makes the milk free of hormones.
(c) How is Milk-Valley milk free of antibiotics?
Milk-Valley dairy partners takes utmost care of the health of the buffalo’s on the farm. In a rare case of the buffalo’s needing antibiotic treatment due to an ailment, such buffalos buffalo’s are kept separate, and the milk is never mixed with the regular, good milk. Only after the ailing buffalo has completely recovered, their milk is tested to ensure that there are no traces of the antibiotics and only then is their milk is considered as good milk to be provided to subscribers.
(a) What is the shelf life of Milk-Valley milk?
Milk-Valley milk is raw milk directly milked from the buffalo’s & contains no preservative and hence Milk-Valley advises its consumers first to boil the milk within an hour of delivery and consumption of the fresh milk within 2 days of receiving, when stored under refrigeration.
(b) Is the milk pack safe for storage & consumption of milk?
Milk-Valley milk is delivered in glass bottles are the best source to store milk as it help milk to last longer, retain its quality and preserve its taste & consumption. Overall, it is multi useable and thereby environmentally friendly with the support of subscribers.
(c) Is Milk-Valley packaging tamper evident?
All packaging of Milk-Valley milk and milk products are tamper evident, i.e. all the products have one or more indicators or barriers to entry. If breached, then it can be reasonably be expected to provide visible evidence to consumers that the tampering has occurred. For example: The shrink wrap seal on cap of the glass bottle or the seal inside is broken.
(a) How many buffalo’s do you our dairy partners have and what is their breed of the buffalo’s?
Milk-Valley dairy farm partners have 2000 Murrah & Sahiwal breed buffalo’s
(b) Farm Facilities include:-
Open spacious space for stay and graze
Automatic Massage brushes
Organic nutritrient Planned nutritious feed
Natural flow of water
Regular check-ups by vet